What Do I Do If I Did Not Receive an Email Order Confirmation?

  1. Confirm that you are receiving outside email.
  2. Check any spam folders on your email.
  3. Contact Seamless to confirm your email address is correct in system by emailing help@seamless.com

Related FAQ

  • How Does Seamless Make Orders More Eco-friendly?

    At participating restaurants, you will have the option of making your Seamless order more eco-friendly at checkout. On the checkout page, simply check the box that says "Spare me the napkins and plasticware. I'm trying to save the earth" and the restaurant will exclude all extr…

  • Who Should I Call to Check the Status Of My Order?

    Please call the restaurant to find out the status of your order. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page of the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may co…

  • How Much Should I Tip for Delivery?

    It is customary in the US that delivery people are paid anywhere between 10%-20% of the food/beverage total. In the UK it is not customary to tip, but is certainly always appreciated.

  • Can I Save My Credit Card Information?

    Yes, to save your credit card information that you enter, you must check the box that is labeled "Save card details." Then, when you place the order, that credit card information will be saved as the default credit card for future orders placed under your account. You can also …

  • What Happens After I Submit My Order?

    Your order is sent electronically to the restaurant the instant you click "Place Your Order". Once your restaurant receives your order, you will get an Order Confirmation email!

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