What Do I Do If I Receive Faulty Items In My Order?

Happy Socks Warranty Process

Happy Socks work hard to ensure that their products are of the highest quality possible. Tests during production and before shipping are performed to ensure the quality of every single product. Should you come across a product that does not live up to these standards, please follow the steps below:  

  • If you have bought your Happy Socks product in a store, please get in touch with the store directly to resolve the problem. Most stores have their own warranty policy and should be able to help you.  
  • If you have bought your Happy Socks product in online shop at www.happysocks.com, please take a photo of the faulty product, attach it to an email in which you describe the issue, and send it to support@happysocks.com. Happy Socks will then review your claim with our production team and decide how to go forward.

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