What Do I Do If My Area Does Not Have a Reverse Pick Up Service?

Related FAQ

• How Do I Track the Status Of My Return Request?

  Check the status of your Return at ‘My Accounts’-> ‘My Returns’ Section and click on particular return Id to view return details  Every request received at ShopClues is assigned a ticket number, for which an acknowledgement mail is sent to your registered email address.…

• What is the Best Time to Place Return / Replacement Request?

  Return/Replacement request of the Product(s) should be initiated within 10 days of Order Delivery for Wrong/ Unsatisfactory product or in case of non-receipt of Invoice & Warranty (for Electronics only). However, under the following conditions, Return Request should be file…

• Under What Conditions Can I Return / Replace My Product?

  Returns/Replacement are accepted under the following cases - Wrong Product – Wrong color/ size/ styleWrong item ordered/ deliveredUnsatisfactory Product – Inauthentic/ Low Quality/ ExpiredDefective Product - Manufacturing defect/ Non-functioning (Not applicable, if the pro…

• Do I Need to Pay the Courier Company to Send My Product Back?

  No, you don't need to pay anything to the courier representative if Shopclues arrange the pickup of your product. In case your address is not serviceable by courier service providers, you need to self-ship the product to Shopclues (address will be emailed to you). Courier charg…

• Can I Track the Status Of Reverse Pickup?

  You can track the return current status via login to 'My Account' > 'My Returns'. Click on particular return Id to check details.