What Do I Do If My Food Arrived and There is Something Wrong With My Order?

If you received delivery and there appears to be a problem with your order, please call the restaurant directly for an immediate resolution. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page on the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may contact them by calling 800-256-1020.

Related FAQ

  • How Do I Browse Restaurants?

    The most accurate way to locate restaurants that deliver to your specific location is by entering your address on the homepage. This will display the list of restaurants that only deliver to that address. Just click the "Search" button after entering your address and you will b…

  • What Do I Do If I Did Not Receive an Email Order Confirmation?

    Confirm that you are receiving outside email.Check any spam folders on your email.Contact Seamless to confirm your email address is correct in system by emailing help@seamless.com

  • How Does Seamless Make Orders More Eco-friendly?

    At participating restaurants, you will have the option of making your Seamless order more eco-friendly at checkout. On the checkout page, simply check the box that says "Spare me the napkins and plasticware. I'm trying to save the earth" and the restaurant will exclude all extr…

  • What Happens After I Submit My Order?

    Your order is sent electronically to the restaurant the instant you click "Place Your Order". Once your restaurant receives your order, you will get an Order Confirmation email!

  • What About Those Plastic Seamless Bags?

    ll Seamless plastic delivery bags are "greener" than your average plastic bags (even the red ones). Since 2008 Seamless has been distributing eco-friendly bags produced with an EPI additive, which makes the bag 100% biodegradable.

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