What Do I Do If My Order is Incomplete, Incorrect Or Damaged?

If you order is incomplete, incorrect, or damaged, please Contact Us via email care@wonderchef.in or call Wonderchef on +91 9152729455 within 72 hours of receipt.

Customer Service hours are Monday-Saturday 10 a.m. – 6 p.m.(Lunch break -1:30 PM to 2.00 PM)  

• If a product has been authorized for a return by www.wonderchef.in, the customer has 7 business days in which to make the return. A Return Number will be provided by www.wonderchef.in dependant on the damage or fault. Upon receiving this number the customer must return the product(s) within 7 days. No refund, store credit or replacement will be provided until the faulty or damaged product or products are received for evaluation by www.wonderchef.in.  
• If a product has been authorized for a return by www.wonderchef.in, you (the customer) must ensure the product or products are carefully wrapped and securely packaged to avoid any further possible damage. This must be accompanied with the purchase receipt. We advise you (the customer) to use a courier company that can provide you (the customer) with a tracking number for the return. The customer will be liable for the shipping cost involved when returning the product/products.
• If a product has been authorized for a return by www.wonderchef.in, the product or products must be in the same condition in which you received them and the product or products must be unopened, not used.