What Do I Do If My Parcel Hasn't Arrived Yet?

You can check the progress of your item at the courier website by clicking on the tracking link sent to you via email once your item has been dispatched.

Related FAQ

  • How Do I Use a Promotional Code in Bluebella?

    Once you've reached the Checkout stage, enter your promotional code into the 'Discount Code' box, enter the correct code and click 'Continue'. If the code is valid, your discount will be applied. Return to the basket to complete your order or continue shopping!Please note, only…

  • Can Bluebella Deliver to a Different Address Than My Billing Address?

    Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organisation in the address field, as well as the contact name to ensure your parcel is successfully deliv…

  • How Can I Pay for My Order in Bluebella?

    Bluebella accepts the following payment cards: Visa (including Visa Debit) and MasterCard. Bluebella also accepts PayPal payments.

  • Does Bluebella Offer Gift Wrapping?

    Yes. You will be able to add a gift wrapping option when you are in your basket, you will also have an option to add a gift message. The gift wrapped order will be packed in a black box with the Bluebella logo and will be posted inside a white postal box. Online purchases will …

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