What Do I Do If My Product is Defective?

It is best to return your defective product to the original place of purchase. If the original location will not accept your return, please contact Mead.com by calling consumer affairs at 1.800.648.6323 and select Option 2.

If purchased directly from Mead.com, please complete the Returns/Replacements form found in your shipment. Be sure to include your contact information along with the item number and a defect description.

A customer service representative will be in contact upon receipt of your communication. Please refrain from mailing or disposing of the product until a customer service representative has contacted you.