What Do I Need to Pick Up My Order From the Selected Store?

Valid ID

Copy of the receipt (email or paper are fine)

Related FAQ

  • How Do Custom Products Ship?

    Customized products always ship FREE!These items do require a signature for delivery.Unfortunately, Timberland is unable to ship custom products to PO boxes or APO/FPO addresses.Customized products are shipped using an expedited delivery service to minimize transit time.Manufac…

  • When Can I Pick Up My Order From a Store?

    You will receive an email when your order is Ready for Pickup. Once you receive this email, your order is held for 14 before your order is canceled.

  • When Will I Be Charged for My Order If I Pick Up In Store?

    You are charged at the time of purchase, so you won’t owe anything in the store.

  • Does Timberland Ship to Canada?

    Timberland doesn't ship directly to Canada at this time. Some of the Canadian customers do order from Timberland, and then use a freight forwarding service

  • How Do I Ship My Order to a Store?

    For convenience, you can place an order from Timberland.com and choose to have your order delivered right to your nearest Timberland® store (see below for list of participating stores).

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