What Does "Out Of Stock" Mean At DermStore?

Out of Stock means Dermstore does not currently have inventory for the item. In most cases, the item has been ordered and is on its way to warehouse. The estimated time of arrival is often dependent on the manufacturer.

Related FAQ

  • I Didn't Receive a Full Refund On My Return. Why?

    At Dermstore they work hard to get you your money fast, however in order to get returns processed quickly Dermstore does charge fees for packages that slow Dermstore down. There is a $15 service charge for refused packages. Also, shipping is non-refundable.

  • How Do I Update My Billing Or Shipping Information Online?

    In order to update your billing or shipping information online start by logging into your account online. Once logged in, scroll to "Address" and click on "Update" underneath "Billing Information" or "Shipping Information", enter your updated information in the required fields …

  • Why Isn't My Promo Code Working?

    Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Favorites 10% off discount cannot be combined with any other offer and excludes all sale items. If you are experiencing an error with your promo code …

  • How Do I Know My Credit Card Information is Protected On the Site?

    At Dermstore they take your security seriously and go above and beyond to protect your information. Your credit card information is transmitted to Dermstore through a highly secure SSL connection, which cannot be intercepted. Once in Dermstore's system your credit card informat…

  • How Can I Track My DermStore Order?

    DermStore will provide tracking information in your shipment confirmation email that is sent out once your item has been shipped. You can also view this information online in your account under "Track an Order" or on the Order Status Page.

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