What Does the Order Status “Back Order” Mean?

Related FAQ

• Why Do I Not Have the Option to Pay With Credit Card?

  Credit card payment is not available if: Your order total is greater than our credit card payment limit; Your order contains order makeup, skincare or hair wig. Credit card payment is not available in your country. You are placing a dropship order. In most situations, you…

• What Should I Do If I Want to Change the Shipping Address?

  Please contact Newchic, if the order has not shipped, Newchic will update the address. Newchic cannot change the delivery address after the order ships.

• Where is My Another Package?

  If you have ordered multiple items and some of them are not in stock, the order will be split shipped. Items in stock will be sent first, and when the other items are in stock, they will be sent in another package.

• Why Haven’t I Received My Newchic Order?

  A. Your order has not shipped out yet. Newchic recommends you check the status of the order in your Account. Go to: View orders --My orders. B. Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estim…

• Why Did My Credit Card Payment Fail?

  The most common credit card issue is incorrect card details, if you have checked the card details are correct, these are other possible reasons:. A do not honor status is sent by the bank that issued your card. The card has insufficient funds. The card has expired or has n…