What Forms Of Payment are Accepted for Online Purchases, and When Am I Billed?

Related FAQ

• Can I Exchange an Item for Another Size, Item Or Color?

  At this time Betsey Johnson is not able to processes exchanges. their products are in high demand and if you send back the item you want to exchange, there is no guarantee Betsey Johnson will have what you want at that time. Please place a new order for the style and color you …

• Can I Make Changes Or Cancel My Online Order?

  Please contact Betsey Johnson immediately via Live Chat or phone to cancel an order. Once the order has been sent to a shipping facility, Betsey Johnson is not able to cancel it. Most orders start processing within 20 minutes after they have been placed. In this case, Betsey Jo…

• What is Betsey Johnson's Policy On Damaged Items?

  If you receive damage or defective items, please notify Betsey Johnson immediately via email, live chat or call 866-222-4243 and Betsey Johnson will send you a return label. As soon as the item is received back a full refund will be issued. 

• When is My Order Shipped?

  Most orders are shipped the next business day after they are placed. Betsey Johnson use UPS ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options were chosen at checkout. Orders to Hawaii and Ala…

• Can Betsey Johnson Gift Cards Be Purchased and Redeemed Online?

  No, Betsey Johnson does not offer Betsey Johnson Gift Cards and Betsey Johnson does not accept gift cards as a method of payment on BetseyJohnson.com.