Rooms To Go accepts VISA, Master Card, American Express, Discover, and both our Rooms To Go and Rooms To Go Kids cards as forms of payment. Rooms To Go also accepts Rooms To Go Gift Cards.
CANCELLATION POLICY. Online sales may only be cancelled up until Merchandise is loaded on the truck for delivery, generally three days prior to the delivery date. Express/Next Day Delivery orders are not eligible for cancellation. Once merchandise is loaded, the order cannot be…
RETURN POLICY. Returns of items purchased online are permitted within 48 hours of delivery if the merchandise was not as expected. Refunds will be made for the purchase price of the merchandise plus tax, but not the delivery charge. To initiate a return, please contact Internet…
Missing Parts: If you are missing parts from delivery, please contact the customer care center at 1-800-766-6786. An agent will need to confirm your request to be sure the correct part is ordered. For best results, please have your order number available when calling.
Rep…
Fabric and leather swatches are available for many styles, so that you may experience the color and texture of the furniture before you make a purchase. When you find a style that you like, simply click on the Order a swatch" option (one will appear if a swatch is available) on…
Delivery is available, at an additional charge, for a majority of our furniture. For smaller items like decorative accents, Rooms To Go offers UPS Standard Ground Shipping.