Unfortunately, losing valuable items happens to all of RewardTag. At least you can rest easy knowing that RewardTag will notify you the second your ID is entered by a finder. A lot of RewardTag's users take the opportunity to update their personal message for the specific situation, and some even raise their reward offer to give the finder even more motivation to send their valuable item back. To change the settings for any of your RewardTags, simply log in to your account and click on the tag you want to update. You can change everything - the personal message, reward offer, or contact information - at anytime!