What Happens If I'm Not Happy With Something I Have Ordered Upon Receiving?

Related FAQ

• What Do I Need to Take With Me When I Collect My Order?

  You will need to take your order number, you will find this on your confirmation email, and one piece of Id from the following list voter id card, passport, driving license, aadhar card i.e. any proof which authenticates your name & address.

• How Long Will It Take for My Order to Arrive In Store?

  Bata estimates that items will arrive in store within 3 to 5 days of the order being placed online.Bata will email you to let you know when your order is ready for collection followed by a call from our store executive. Please note that during Bata's sale and busy periods deliv…

• What Do I Do If I'm Not Happy With the Substitute I Am Given Or Would Like an Item Refunded?

  Bata ensures you'll be delighted with your purchases, but if you're not 100% satisfied for any reason you can simply exchange the order for anything else in store or alternatively have your money refunded.Bata Store will not be liable to issue refund for the cancelled order.The…

• How Do I Address a Quality Problem With a Shoe?

  If you encounter any problem with the product, please refer to the store of purchase with the original cash memo. The store manager would be able to assist you.

• Is Specialized Footwear for Medical Problems Available In Bata Store?

  As of now, Bata does not have specialized footwear for specific medical concerns in the retail stores. However it shall be a privilege to be of help to you. Bata would be delighted to hear from you and assure you that Bata will try their best to address your concerns. Please co…