What Happens If My Item is Backordered?

When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.

For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. If the product is not available for 90 days or more, you will not be able to place an order for the item.