What Happens If My Order Arrives and I'm Not Happy With It?

30Day Hassle FREE returns (excluding Final Sale items and shipments to Alaska & Hawaii); If for any reason you are not 100% satisfied with your purchase you may return it for a full refund. eSale Rugs offers hassle free returns, simply call us @ (866) 647-3965 (24/7) to obtain an RMA # (return merchandise authorization) for your return.

Related FAQ

  • What Types Of Payment Do eSale Rugs Accept?

    eSale Rugs offerS secure online payment options such as Visa, Master Card, American Express, and Discover. For your convenience eSale Rugs also accept payments through PayPal and Amazon Payments. eSale Rugs haS also partnered with Affirm to provide installment payment options s…

  • When Will My Refund Be Processed?

    Refunds are processed within 5-7 business days after the package is delivered at our facility, back to your form of payment.

  • Will I Have to Pay Sales Tax On My Purchase?

    If you are outside the state of South Carolina, you will NOT incur any sales tax.

  • How Long Has eSaleRugs.com Been In Business?

    eSale Rugs is a family business with over 35 years of trading experience in floor covering rugs. So you can rest assured that with our connections overseas, and eSale Rugs' direct buying/manufacturing ability, you'll receive top quality product at a fraction of its retail …

  • Can I Delay the Shipment Of My Order Form eSale Rugs?

    Yes. To place an order with a delayed shipping date its best that you call eSale Rugs to place your order, and eSale Rugs' customer representative will better assist you with all available shipping dates.

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