What Happens to My Unused Credits If I Cancel My Subscription?

Once you cancel your audiobooks subscription, any unused credits will remain active for six months beginning from your cancellation date. This means you’ll have six months to exchange each credit for an audiobook from our catalogue. After six months, any remaining credits left in your account will expire.

Related FAQ

  • What Happens to the Audiobooks In My Library If I Cancel My Subscription?

    Nothing! Once you’ve exchanged a credit for an audiobook, it belongs to you for good, even if you cancel your subscription.

  • Can I Use a Gift Card to Purchase an Audiobook?

    You can use a gift card to purchase an audiobook directly from the catalogue of Kobo. Gift cards cannot be used to cover the cost of audiobook subscriptions.

  • Can I Listen to More Than One Audiobook a Month?

    Of course! If you’ve already exchanged a credit for an audiobook and finished listening to it, you can purchase three instant credits to top up your balance. You can also purchase the audiobook directly from our catalogue.

  • How Large are Audiobook Files?

    The size of an audiobook file will depend on its length. On average, audiobook files are 28 MB per hour, and most audiobooks run for approximately 10 hours, or 280 MB. The longer your audiobook is, the larger the file will be. Kobo recommends downloading your audiobook files ov…

  • Can I Cancel My Subscription At Any Time?

    Absolutely! You can cancel at any time without restrictions. To cancel your subscription, sign in on kobo.com and click My Account. Then, select My Subscriptions, where you’ll be able to cancel.

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