What Happens When the Reward Points Expire? How Do I Protect My Reward Points From Expiring?

Related FAQ

• What is the Validity Of My Soundarya Card?

  The Soundarya Loyalty card has lifetime validity but if the card is not used for more than 12 months for the purpose of updating or redemption of points, the reward points will expire and lapse after a period of 12 months of no use.

• How Can I Protect the Balance On My Card In Case the Card is Lost Or Damaged?

  The balance on your Soundarya Card is secure. You can visit any Forest Essentials stores in India and upon verification of your details you would be issued a new card.

• How to Access My Soundarya Club Account Online?

  To access your Soundarya Club account online, log on to www.forestessentialsindia.com, click on "Loyalty Member Login" and "Sign Up". We strongly suggest the eligible purchasers to sign up and create their profile.Kindly avoid any misuse of the card.

• How to Pay Using Soundarya Card?

  Your Soundarya Card may be presented in full or part payment for goods at any Forest Essentials stores in India. Any remaining balance will be shown on your receipt and may be used against future purchases.

• I Am Not Carrying My Card. Can I Earn/redeem Rewards for My Purchase At Store?

  The Card needs to be swiped for you to earn/redeem rewards. Please bring your Card every time you visit Forest Essential store.