What If I Am Dissatisfied With an Item?

Call customer service for a return authorization. If you purchase an item that isn't what you had in mind at the time of order, you may return it within 90 days. The item must be undamaged and in its original condition. You are responsible for the original shipping costs and the shipping costs to send the item back to Full Source.

Related FAQ

  • Will I Be Charged Sales Tax By Full Source?

    You will only be charged sales tax if your order ships to the state of Florida. Each customer shall be solely responsible for all sales, use or any other type of tax on orders shipped to any states other than Florida. If placing an order for a tax exempt organization or if you …

  • How Will I Know Full Source Has Received My Order?

    You will receive an order confirmation by fax or email.

  • When Does My Order Ship?

    If Full Source has the item in stock, and you place your order by 2 p.m. EST, it will usually ship the same day, except for Saturdays, Sundays, and major holidays. If you place your order after 2 p.m. EST, it will ship the next business day. If the item(s) has to be shipped fro…

  • When Am I Charged for My Order?

    For custom orders, you're charged immediately. For all other orders, you're charged when the items are actually shipped.

  • What are My Payment Options for My Orders?

    Credit card, wire, Pay Pal or check. 

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