What If I Can't Find My Apress Access?

You can find your Apress Access in your eBookshelf . Your eBookshelf is located in the top right-hand corner under your name. If you are not passed through to your eBookshelf, please send your order confirmation or invoice to customerservice@springernature.com.

If you don't have the order confirmation or invoice, please send your order number, eISBN, date, your name and active eMail address to our Customer Service Team and they will retrieve your order.

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  • What Payment Methods Does Apress Accept?

    You can make a purchase using MasterCard, Visa, American Express and PayPal. You may also pay by invoice/advance payment for Print Books shipping to Europe, Africa, Asia or Australia/Oceania. pre- and back-orders can be made using invoice/advance payment only and are limited to…

  • How Can I Access the Source Code?

    Please send your order details and a screenshot with the broken page or the broken file to customerservice@springernature.com.

  • If I Can’t Download Ebook, What is the Problem?

    Each eBook is watermarked before being made available for download. Normally, this happens within few seconds. If there is a delay, please be patient. eBooks may be delivered with a small lag. If an error message shows up, please send a screenshot of the error message, the orde…

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    Please review your credentials. If you don't have SpringerNature credentials you can create a new personal account in minutes by clicking on "new user". If you are still unable to log in, please contact customerservice@springernature.com.

  • How Can I Change the ePUB Or PDF Format Into the Mobi Format?

    Amazon is a closed system. Apress is offering the original file and give our customers the chance to convert the file as desired.It is no problem to import PDF files into a MOBI format, so that you can read them on your Kindle device.

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