What If I Have Placed a Duplicate Order?

If you think you might have placed a duplicate order, please contact Customer Service Representative at 1800-200-4014 or email cs@candere.com to get the details and they'll make sure that everything gets sorted out to your satisfaction. 

Related FAQ

  • How Do I Return an Item I Purchased?

    Candere strive to provide you with an experience that makes you feel confident in your purchase and use of products and services. Candere hope your selection brings you many years of enjoyment. But if you do want to return any Candere jewellery, you can simply call Jewellery Co…

  • Can Candere Help Me Keep the Engagement Ring a Surprise?

    Candere love surprises and Candere would love to help you. First, you need to think about where you'd like the Candere Jewelry to be delivered, Candere require a signature for delivery regardless of any waivers you have from FedEx, Bluedart, DHL or global reputed logistics comp…

  • Can Someone Assist Me With My Purchase?

    Candere would be happy to assist you with answering any questions you may have regarding your purchase either online chat or you may either contact Candere at +91 22 6106 6262 or email service@candere.com.

  • What is Candere's Warranty Period?

    If your merchandise becomes defective within 30 days following your original shipping date, Candere will exchange it free of charge, or refund the full cost of the merchandise excluding shipping charges.

  • Does Candere Deliver to Post Office Boxes Or Forwarding Addresses?

    Please note that Candere is unable to deliver to Post Office boxes or forwarding addresses.

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