Florists.com determines shipping and service delivery charges based on a number of factors like weight, peak demand, and location. Generally Florists.com will charge a flat rate $14.99 shipping and handling fee. Based on where you live Florists.com also add taxes to orders. Pea…
Florist delivered items: These products are delivered within most areas of the United States. Items are arranged and fulfilled by local florists and available for same day delivery. Product IDs denoted with the prefix 'BF'.
Direct ship items: These are delivered via commo…
If you find that there is an issue with your order such as forgetting to put a card message, or an address change please contact Florists.com immediately so they can resolve this problem before the delivery date. Submit a support ticket at www.florists.com/pages/customer-servic…
You may cancel your order with Florists.com unless the order is already being worked on or in transit. For peak holidays such as Valentine's Day, Mother's Day and Christmas, no cancellations are permitted 4 business days before delivery date. In order to request an order cancel…
A Zip-Code cut off is an area where Florists.com does not have a local florist to fulfill an order for a recipient. When there is a zip-code cut off, Florists.com provides customers with an option of ordering a “Direct Shipped” product. A “Direct Shipped” product is an arrangem…