What If I Received Damaged Or Defective Items?

If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases they may ask for pictures of the damage to for our quality control purposes. 

If you do not contact Customer Service, you are responsible for all return shipping charges.

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