What If I Want to Make an Exchange Or Want a Refund?
What If I Want to Make an Exchange Or Want a Refund?
Fragrance Direct wants you to be completely satisfied with your order and wish to resolve any problems you may have. However if you're unhappy with your purchase, please contact customer service team who will advise further.
Fragrance Direct sell products directly to the public. There is no shop and there are no middlemen, so overheads are kept very low, and Fragrance Direct pass their savings onto you!
The quickest and easiest way to order is via the website using either your credit/debit card details or Paypal. Although if you would prefer to order over the phone you can contact customer services team on 01625 432565 who will be happy to take your order. If you have any quer…
In most cases, Fragrance Direct
can deliver an order to an address of your choice, even if the delivery address is different to your billing address. However please be aware that in some circumstances management may reserve the right to send orders to the billing address …
Fragrance Direct process and dispatch orders as quickly as possible, with a range of delivery options available at the checkout. Depending upon your location and the time of your order being placed, you can receive your order as soon as the next working day!