What If My Gift Card Does Not Have a Pin Number?

If you have a Gift Card that does not have a PIN number on the back, please call Customer Care at 888-777-3949 for assistance. Finish Line knows it's pesky like when you have an assembly-required project that's missing a piece. No worries though, Customer Care has that nail you need.

Related FAQ

  • What If I Do Not Have a Credit Card?

    Finish Line will accept purchases made with a debit card as long as it has the Visa or Master Card logos. PayPal is another accepted form of payment. However, if none of these options apply, please visit one of their stores to pay with cash, check or money order. 

  • Can I Return Merchandise That Has Been Worn?

    Merchandise not working out? FinishLine is sorry to hear that! Unfortunately, normal wear and tear is not warrantied on any merchandise. So, if your dog gets a hold of your new Jordans, there's not a lot FinishLine can do. Here's some more helpful info: Exchanges on worn m…

  • Why Am I Charged for Multiple Shipments?

    Sometimes, orders will be sent in multiple shipments. Each shipment will be charged to your credit card separately.

  • What If My Shipping and Billing Addresses are Different?

    Fraud is fun for no one so Finish Line uses several measures to protect you from it. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. And Finish Line totally gets that sometimes you need to have two different address…

  • What Browser Should I Use to Shop On Finishline.com?

    Not all browsers are created equal. For the smoothest, fastest shopping experience on our site, FinishLine recommends using the latest version of any of the following browsers: Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer 11

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