What If My Item Was Damaged, is There Any Refund Or Other Way to Compensate?

Chegg expects books to have some ordinary wear, and highlighting is permitted. If a book is returned for damaged condition (stained, torn pages, loose binding etc), you'll be charged the purchase price of the book, that is, the list price minus any rental fees you have already paid. In those cases, Chegg will contact you and offer to return the damaged book to you at your cost. If you do not claim the book within 45 days of Chegg's contact, Chegg will treat the book as abandoned and may donate it, recycle it or liquidate it.

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