What If My Items Arrive Defective Or I Am Missing Something From My Order?
Please inspect your order carefully for defects and shortages upon receipt.
Shortages and defective claims must be received within 1 business day of receiving order.
To report a claim call (800)658-1488. Defective items will be picked up at Bulk Office Supply's expense. Replacement product will be shipped at NO CHARGE and prepaid UPS labels will be emailed for your return.
Defective merchandise must be returned within 30 days of receipt of the prepaid return labels.
If the defective product is not returned after 30 days your credit card will be charged for the replacement order.
The following manufacturers have chosen to handle defective product claims directly. These manufacturers will not allow BulkOfficeSupply.com to handle claims directly.
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