What If My Order Was Received Damaged, Wrong, Or Partial?

Related FAQ

• How Fast Will I Receive My Refund?

  Upon receipt of return, WSS will process your refund back to the original form of payment. You will receive an email notifying you that your credit was processed. Shipping cost will only be refunded if your return is a manufacturer’s defect or a WSS shipping error.Credit Card c…

• How Can I Change Or Cancel My Shopwss.com Order?

  Shopwss knows you want your new merchandise fast, so Shopwss strives to process every order the minute Shopwss receives it. Unfortunately, once an order has been placed Shopwss is unable to make any changes or cancellations. You can always return your order by following our ret…

• What Shipping Methods Do Shopwss Use?

  UPS SurePost are Shopwss' trusted partners for all outbound shipping.For 7-10 day Economy Delivery, Shopwss charges a flat rate of $7.99PLEASE NOTE: Most orders placed before 1pm PST, ship two business days after the order is placed. For example, an order placed before 1pm PST …

• Are My Credit Card and Personal Information Secure?

  Absolutely! WSS understands the importance of keeping your personal information secure. Shopwss offers a safe shopping experience by keeping you secure from identity theft, viruses and credit card fraud through a secure transaction proces.Secure Sockets Layer (SSL Technology) S…

• How Will Gift Cards Be Refunded?

  You will receive a credit back to the original gift card for the refunded amount.