If your items cannot be cleared from the customs, please contact us first. We will conduct further investigations with the shipping company on your behalf.
Once you have placed an order, the shipping method should not be altered. However, you can still contact Customer Service Department at support.NastyDress.com. Please do this as soon as possible during the order processing stage. It may be possible for us to update the shipping…
Once your payment has been received, Nastydress will send you a notification email to inform you about the order. You can also visit NastyDress.com and log into your customer account to check the order status at any time. If NastyDress has received payment, the order status wil…
Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. Na…
Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact Customer Service.Department at support.NastyDress.com as soon as possible during the order processing stage to indicate your req…
For your protection, Nastydress conducts random payment verification procedures to confirm your transaction safety. Therefore, orders may be on-hold for this issue. Your items will be shipped out once our payment verification is completed and your future purchases will be proce…