What If the Damage Was Caused During the Shipping?

Related FAQ

• How to Change My Order If the Order Has Been Paid?

  Please feel free to ask Glasseslit's Live Help ,call the service hotline or email Glasseslit, the customer service will modify your order or cancel it within 24 hours of orders placement as your requirement.

• Could I Appoint the Delivery Time?

  Sorry. Orders of the website are dispatched by third-party logistics, so Glasseslit can not control the specific delivery time. But if you have any other special requirements, you can contact Glasseslit's Live Help.

• I Checked It On the Express Company Website That My Order Has Been Received, But In Fact I Have Not Received It, What’s the Matt

  In general, this situation is rare. Maybe your family, colleagues, or security staffs helped to sign for it. If not, please contact us to check for it.

• How Long Will It Take to Get My Glasses?

  It depends on what lenses you choose, namely the time includes processing time and shipping time.In most case, the processing may take 3-4 business days for normal single vision glasses. Orders with photochromic lenses, polarized lenses, bifocals/progressive lenses, or prescrip…

• If I Need to Get a New Prescription Glasses, What Should Notice?

  You need to get an ophthalmic examination if it’s your first time to purchase a new prescription glasses. In this way, medical optometry could ensure wether you have eye diseases or not. Next, you could know what kind of frames match your face or hair through searching the Inte…