What If the Package is Lost?

Related FAQ

• Why Does My Order Show That It is Cancelled?

  Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include:Items not available or out of stockDifficulty in processing your payment inf…

• Why Haven't I Received an Email Confirming My Order?

  When an order has been successfully processed, a confirmation number appears on the receipt page and is also emailed to the customer. If you didn't receive a confirmation email, please contact one of our customer service reps for assistance. Also check your spam filter settings…

• Is It Possible to Get Dried Ink Out Of My Inklet Print Head and Still Use the Cartridge Again?

  Place the clogged cartridge in about 1/4 - 1/2 inch of warm water for a few minutes. When ink starts to slowly leak out, take the cartridge out of the water and dry it using a soft cloth to "Q-tip." Place it back in your printer and run the print head cleaning utility that come…

• How Should I Store My Cartridges?

  You should always store your cartridges in room temperature and in an upright position.

• How Can Get Coupon Codes?

  You can get coupons by visiting dacoz.com. Each day, our website will offer kinds of new coupon codes that you can use for additional savings, free shipping and other great offers.