What If You are Out Of Something I Order?

It is always our goal to fulfill 100% of customer orders, but, in the event an item you've ordered is out of stock or discontinued, Dollardays will contact you to offer a substitute option. If the product has been backordered, Dollardays will let you know how long it will take to come back into stock, and it will be your choice to either cancel the order or keep it open.

Related FAQ

  • What is “same-day Shipping?”

    Some items can be shipped by UPS Ground on the same day you order if your order is placed by 1:00 p.m. Eastern time (ET) — at no additional cost to you. Look for the “Same-day Shipping” icon on the product's detail page. Estimated lead times for same-day shipping do not include…

  • Are the Pictures On Website the Exact Items I Am Ordering?

    Dollardays will strive to provide accurate images of all products sold on site. In rare instances, there may be slight differences between the images and the actual product. This may be due to color availability, or the photo may feature a single item when several sizes may be …

  • When Will My Products Arrive?

    The average delivery time is 7-14 days from the date on which you place your order. If orders are traveling from more than one shipping point or if the shipment is over 500 lbs., the delivery time may be longer. For the most accurate ETA for your order, please call a Customer C…

  • Does Dollardays Have a Toll-free Number?

    The DollarDays Customer Care Team is available Monday through Friday from 5:00 a.m. MST to 5:30 p.m. MST. They can be reached toll-free at 877-837-9569 or by email at service@dollardays.com.

  • Does Dollardays Ship Samples?

    Dollardays may be able to send a sample, depending on availability. To learn more, please contact Dollardays  at samples@dollardays.com.

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