What Information Do I Need to Know Before Ordering a Custom Personalized Piece?

All custom personalized pieces are made-to-order and final sale. The order cannot be cancelled or altered after submitted, and it cannot be returned. You will be charged at the time the order is placed. Production times vary from 1-4 weeks; you can find an item's production time on its product page. Products are created at our discretion, and BAUBLEBAR will not produce any jewelry containing profane language. If you have questions about your custom piece, please email helpme@baublebar.com.

Related FAQ

  • Through What Carrier Do Your Orders Ship?

    All U.S. orders are shipped via UPS Mail Innovations, USPS, UPS Ground or Air.

  • Who Do I Contact for Press Inquiries?

    For all press inquiries email press@baublebar.com. 

  • How Will My Baubles Arrive?

    Your baubles will arrive individually wrapped and sealed to ensure they safely get to you. BAUBLEBAR recommendS a jewelry organizer for storage, and a pouch for travel. You can purchase BaubleBar pouches in the shopping bag at checkout. Made-to-order personalized items, such as…

  • When Will My BAUBLEBAR Order Ship?

    BAUBLEBAR processes and ship orders from their New Jersey warehouse Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days (M-F) of purchase, unless otherwise noted. Shipping time for custom/handmade pieces may take longe…

  • How Should I Care for My Baubles?

    To keep your baubles at their best, please give them occasional breaks and store neatly when not in use. Avoid contact with moisture and liquid cosmetics; this includes lotion, sunscreen, and perfume. Baubles that are not solid gold should never be worn in the shower, the pool …

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