What is a Click and Collect Order?

Related FAQ

• What is the Communication That I Will Receive About My Reverse Pickup?

  The courier partner will call on the number provided before the reverse pickup is attempted. In cases when the pickup has not been done due to unavailability or any delay, the customer will receive an SMS with regard to the same.

• Can I Edit My Order?

  It is not possible to make edits for any order. The order needs to be canceled and re-ordered.You can do this by writing to Decathlon on care.india@decathlon.com. Once canceled the refund will be processed and will take an average of 5-7 working days to reflect in your account.

• Can I Exchange a Product I Have Bought Online At the Stores?

  No, you will however have the option to return the product at the store and bill the new one. The refund for your online order will be processed online and credited to same account from which the payment was made.

• How Do I Update My Email Id Since It is Also My Login?

  You can login to the account with your existing email ID and then make a change in the 'Personal Information' section. Next to your email ID in the personal information section you will find the option to change the email ID.

• Can I Exchange/return My Product At the Stores?

  No, you will not be able to make an exchange at the store. However you will have the option to return the product at the store and bill the new one. The refund for your click and collect order will be processed online and credited to same account from which the payment was made…