What is a CVV Or Security Number, and Where Can I Find It?

Related FAQ

• Does Oneplus Collect and Store My Credit/ Debit Card Details?

  Please rest assured that OnePlus never collect your card details. After you confirm your order on the checkout page, you will be redirected to our payment service provider's encrypted page to provide your card details. The current payment service providers include PayPal, Cyber…

• When Will I Receive My Refund From OnePlus?

  It takes around 7 business days for payment providers to process refunds. If a product return is involved, this may take slightly longer as OnePlus need to verify the parcel has been returned. Refunds are made to the original source of payment. If you haven't received your refu…

• What Shipping Methods Does OnePlus Offer?

  OnePlus has two shipping methods for most regions - Standard and Priority. You can select one of these during checkout. The cost will be automatically calculated for your order.

• What Does "1023 Order Amount Has Exceeded the Limit" Mean?

  This error means that you have exceeded the amount you can spend in a single transaction, as set by the card issuer. If this error occurs, you may contact the card issuer to adjust your limit, or try a different payment method.

• Why is My Order Status Showing As "Processing " Instead Of "Paid"?

  When an order shows as "Processing", this is usually due to a faulty connection between the credit/debit card provider's server and OnePlus' own. In this case, the backoffice team will manually send the payment request until it's succesful, which could take up to 5 minutes. Onc…