What is a Defective/faulty Product?

In case the product delivered is defective/physically damaged or not in a working condition, it can identified as a faulty product. For all such cases, customers can raise return/replacement request using their Gadgets360 Account online. As soon as Gadgets360 Care receives the request, the faulty product will be collected from your location within 5 working days. Once Gadgets360 receives the product and inspect it for the mentioned faults, the replacement/refund will be initiated.

In case the product is covered under brand’s or manufacturer’s warranty, their specific return/replacement policy will be applicable.