What is a Pre-paid Hotel Reservation?

Prepaid Reservations are charged at the time of booking and your credit card will be charged the Full Base Amount (room only) of the reservation at the time you book. Individual hotels collect payment for per night room tax, resort fees, and cleaning fees, which may be accessed on a daily basis. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. These are reservations that must be prepaid because they are discounted rooms. Rates are only guaranteed at the time of booking.

Cancellation policies are as follows, and vary by property. You must request cancellation prior to check in to avoid extensive penalty fees. CheapOair.com charges $25.00 per reservation to cancel, no matter what the timeframe or reason. This is in addition to any individual rate rules and cancellation policies that are displayed in the "Regarding Your Booking" section on the billing and information page. No reservation can be cancelled after the date of check-in, and guests are responsible for any and all "no show" charges. 

Cancellation should be requested by calling customer service at 1-866-636-9088.