What is a Safety Recall?

A safety recall occurs when an auto manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle, or part of a vehicle, creates an unreasonable safety risk or fails to meet minimum safety standards.

Manufacturers must attempt to notify owners of recalled products and are required to fix the problem free of charge by either repairing it, replacing it, or offering a refund. NHTSA oversees the recall process to ensure owners receive the remedies they are entitled to under the law.

Recently, there have been a large number of manufacturer recalls. For example, according to the NHTSA, in 2016, manufacturers initiated 927 separate recalls in the U.S. affecting approximately 53.2 million vehicles.

For more information about safety recalls, Vroom encourages you to visit the government websites www.safercar.gov or www.nhtsa.gov/recalls. Please note, however, that the NHTSA and safercar.gov websites are not controlled by Vroom, and they do not guarantee the accuracy or completeness of their information.