Acer will not accept return and/or exchanges on purchased software. All accepted SOFTWARE ORDERS ARE FINAL, NON-CANCELABLE, AND NON-REFUNDABLE.
It may take 1-2 business days to process an order. If you have an account set up with Acer Store, you can look up your order and see the shipping status from your account.
You must contact Acer to receive a return merchandise authorization (RMA) before returning your product. Product arriving without an authorized RMA will not receive credit. All merchandise without an authorized RMA will be returned to the customer.
If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.
You will receive a confirmation email with shipping tracking number included.
For both physical products and software, sales tax will be calculated dependent upon your billing and/or shipping address.
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