What is an Insurance Excess?

The excess is the amount you're liable for if you make a claim like the car is damaged (when it's covered under Collision Damage Waiver) or stolen (when it's covered under Theft Protection).This means that the hire car company will not charge you the whole cost if the car gets damaged or stolen while you have it.

So if your excess is £250 and you make a claim for £1,000, the car insurance provider will keep the first £250 and give you the remaining £750. And if your excess is 0 and you make a claim for £1,000, the insurance provider will give you back £1,000.  

If you want to reduce the excess, you can pay to upgrade your coverage when you pick up your car at the rental counter. You can find the details of the excess amounts for your booking in the terms and conditions and on your rental voucher.

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