What is an Oversize Charge?

Related FAQ

• How Long Will It Take for My Order to Arrive?

  Delivery times are dependent upon product, inventory status and delivery method. Typically, orders will arrive to your home within 7-10 business days. Items shipping via common carrier can take up to three weeks to arrive. Exceptions are communicated on the product information …

• What are the Details On the $4.99 Flat Shipping Over $50 (up to 30lbs)?

  The $4.99 Flat Shipping over $50 offer is valid for Economy Shipping only in the 48 contiguous states on orders less than 30 pounds of weight. For all orders that are 30 pounds or over, a nominal charge of $.29/lb will be added to your order for shipping. For all orders 80 poun…

• Can I Change Or Cancel My Order?

  You may change or cancel your order if it hasn't been processed. Simply call Customer Service at 1.888.247.3496.

• Can I Track My Order Online?

  You may track your order by accessing your online account and viewing the order status and tracking information in the order history details. Once the order ships, a Shipping Confirmation e-mail is sent to you with the order details and tracking number, which you may use to tra…

• What Items Can Be Backordered?

  Backorders are accepted on most items costing $15 or more.