What is Backorders?

Items that are out of stock can be backordered, however each individual LINE item must total a minimum of $15 to order. Backorder dates are estimates and can change depending on stock availability. Backorders will not be made on International orders. Backorders will not be held on COD, APO/FPO boxes and orders outside the contiguous US.

Related FAQ

  • What Payment Options Does PetEdge Accept?

    PetEdge accepts Visa, MasterCard, Discover, and American Express.

  • My Order Arrive Damaged, How Do I Do?

    All shipments are fully insured; damaged merchandise will be replaced promptly. If a package appears damaged at the time of delivery, you have the right to refuse it. If you discover the damage after opening the box, do not dispose of original shipping cartons or the damaged m…

  • Can I Use Two Promotional Codes for One item?

    No. Only one promo code may be used per order.

  • Can I Change an Order After It Has Been Submitted?

    Orders cannot be changed once they have been submitted. PetEdge will process orders very quickly, and once an order begins the fulfillment process they are unable to modify it. PetEdge will apologize for any inconvenience, and they hope that in the majority of cases our faster…

  • What is Free Freight Policy?

    If your order is being shipped via Ground Shipping within the contiguous United States (Alaska and Hawaii are exempt) and the merchandise total is more than $150.00, PetEdge will pay ALL of the shipping and handling charges! Please note that this offer excludes the following i…

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