What is Candere's Refund Policy?

Well, although it's highly unlikely– if you didn't LOVE your Candere purchase and wanted a refund, you have 30 days (for jewellery). 

Related FAQ

  • What is Candere's Warranty Period?

    If your merchandise becomes defective within 30 days following your original shipping date, Candere will exchange it free of charge, or refund the full cost of the merchandise excluding shipping charges.

  • Is It Safe to Mail Jewelry?

    Candere ship their jewelry by highly trusted carriers like FedEx, Bluedart, DHL or Reputed Logistics Provider so the chances of anything happening to your prized package are super slim. Plus, all shipments are fully insured.

  • How Long Will I Have to Wait for a Refund?

    You should receive your refund within three to four weeks, which takes into account the time required to ship to Candere, inspection and processing of your return at facility, and processing of your refund by your credit card company.

  • Is It Safe to Buy a Diamond and Other Pieces Of Jewelry Over the Internet?

    Yes. People bank online, they transfer cash online, they even buy cars and airplanes online! Well, Candere use the same technology that the banks use to protect against the loss, misuse or alteration of your information, so you can order a diamond (or pearl necklace or gold bra…

  • How Do I Place an Order On Candere.com?

    Ordering on Candere.com is easy and safe. Once you have found the item you would like to purchase, click the "SHOP NOW” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the ve…

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