What is Club Scrap's Return Policy?

If you receive a product that does not meet your expectations, you may return it within 30 days. You may return the product in the original packaging, and ship it to Club Scrap, Inc., Attn: Returns, 1375B Constitution Drive, Neenah, WI 54956. Please enclose a copy of the invoice, along with the reason for the return. Club Scrap will refund your account for the product price paid, less shipping and handling, upon receipt of the product. All products are available in limited quantities. Club Scrap cannot guarantee product availability after the original order is placed.

Related FAQ

  • When Will Club Scrap Charge My Credit Card?

    Your credit card will be charged at time of Membership renewal. Your Membership will ship on the same date of charge, unless it falls on a weekend, in which case it will ship on the next business day.

  • Can I Choose My Membership Shipping Carrier?

    Club Scrap reserves the right to select the shipper of our choice unless a specific request is made. If an alternate shipping method is requested by the customer, additional shipping charges may apply.

  • Does Club Scrap Charge Sales Tax?

    Applicable sales tax will be charged to the following states: CT, ID, IL, ME, NJ, NM, RI, TX, WA, AL, AR, IA, KS, MA, MN, NE, OK, SD, VT, WI, WV CT, ID, IL, ME, NJ, NM, RI, TX, WA, AL, AR, IA, KS, MA, MN, NE, OK, SD, VT, WI, WV. For international shipments, any duties and taxes…

  • What is "Ship With My Kit"?

    Club Members have the option of shipping additional online orders together with their next Membership shipment for only $2. Orders must be placed at least 3 business days before your next shipping date. This is a great way to combine orders into one box and save on shipping!

  • What Payment Methods Does Club Scrap Accept for Memberships?

    Visa, MasterCard, American Express, Discover. You must have a credit card on file for a Club Scrap Membership. Club Scrap currently does not accept PayPal for Memberships.

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