What is Costco's Major Appliance Return Policy?

Effective Jan. 5, 2016, major appliances have been added to the Costco Concierge Services program as a new benefit of Costco membership.

With this change, the manufacturer's warranty on major appliances extends to two years. Costco Concierge Services also offers free warranty assistance on top of that.  

The specifics of warranty coverage depend on the individual manufacturer, but the two-year length of coverage applies to all manufacturers and all the below-listed appliances. For more info on coverage, you may call the manufacturer directly or call Costco Concierge Services at 1-866-861-0450.  

Costco will accept returns within 90 days from the date the member received the following items:  

  • Refrigerators (more than 10 cubic feet)  
  • Washers
  • Dryers
  • Dishwashers
  • Freezers
  • Ranges
  • Cooktops
  • Over-the-range microwaves

Related FAQ