What is Jet’s Shipping Policy?

Jet offers free 2-5 day shipping on orders over $35 with faster 2-day shipping on thousands of everyday essentials. Items shipping as freight may take longer than 5 days to arrive.

To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $35. (You can’t combine multiple orders to reach that number.) Small orders are more expensive to fulfill, so you’ll have to pay a $5.99 shipping charge on orders under $35 — which means that ordering more at once will definitely get you better value.

To make sure Jet.com can get items marked with 2-day delivery to you in two days, you need to place your order by 2 PM in the time zone to which your stuff is being shipped. Keep in mind that two days means two business days — Jet.com lets the Jet Heads take a break every now and then, so orders placed on Friday, Saturday or over major holidays may take a little bit longer than two days. There’s no delivery on Sunday or major holidays.Jet.com can’t control delays caused by carriers, information errors, changes to orders or bad weather. (Although Jet.com is working on the weather thing.)

But if you ever feel like a delay is Jet.com's fault, or even if you’re just worried about where your stuff is, please reach out and Jet.com will see what Jet.com can do to help — waiting forever is not fun at all, and Jet.com wants you to be happy. That said: In case of delays caused by a zombie apocalypse, you’re on your own.