What is Metrostyle's Return Policy?

You may return any merchandise within 60 days of receipt and receive a full refund on the price you paid (less any shipping charges), or take up to 90 days to decide and receive a merchandise credit towards your next purchase. If you would like to exchange an item, we will not charge you for return postage or shipping on your new item.

Related FAQ

  • May I Place an Order Over the Phone?

    Yes! To order by phone, call toll-free 1-877-327-1328 . Please note Customer Care hours of operation at the top of this page.

  • How Do I Cancel My Web Order?

    Please call Customer Care at 1-877-327-1328 immediately if you need to cancel your order. Please note Customer Care hours of operation at the top of this page.

  • What Forms Of Payment Does Metrostyle Accept Online?

    Metrostyle accepts Visa, MasterCard, American Express, Discover, Paypal, metrostyle Credit Card and Chadwicks Gold Card.

  • How Do I Stop Receiving the Catalogs In the Mail?

    If you prefer not to receive mailings, your address is incorrect or you are receiving duplicate catalogs, please cut your mailing label from the back cover of your catalog and send it to: metrostyle Mail Preference Service, 42 Thomas Patten Drive, Randolph, MA 02368.

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