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Related FAQ

• Is Petmate's Plastic Kennels Airline Approved?

  Each individual airline has their own set of pet travel requirements. In order to avoid delays at the airport on travel day, please contact your airline in advance of travel to ensure you have the correct size, type, and make of pet carrier that will meet their specific require…

• Can I Order a Specific Color Of Dog Toy?

  Several items come in assorted colors and will be labeled accordingly on that product’s detail page. If there are color options that you can select, you’ll be given the opportunity to choose when you add the item to your cart.

• How Do I Know What Size to Buy for My Pet?

  Each product page will have sizing information for the type of pet the product is typically purchased for. On many items, Petmate uses weight as the key product differentiator, so if you know how much your pet weighs, that will be a good starting place.

• How Will My Order Ship? How Much Will It Cost?

  Each order will have several shipping options, depending on the size and speed of delivery. The various prices will be shown at checkout for you to select.

• What Forms Of Payment Does Petmate Accept?

  Petmate accepts Visa, Mastercard and American Express, as well as PayPal.