What is Perfumania.com's Policy On Issuing Customer Credits for Returned Merchandise?

Related FAQ

• Does Perfumania.com Deliver to International Destinations?

  Yes. Perfumania currently delivers to Canada (excluding the Northwest Territories, Nunavut and the Yukon Territory.)

• are Customers Required to Pay the Shipping Charges for Items That are Being Returned?

  Yes, the customers are required to pay for any items returned to Perfumania. Perfumania may refund shipping costs if the return is a result of Perfumania.com's error.

• Will the Customer's Order Be Sent to Their Billing Address?

  All orders will be sent to the address that the customer has listed as their shipping address.

• Can Customers Return Items Purchased Over the Internet to the Nearest Perfumania Retail Store for an Exchange Or Credit?

  Yes. You may return your Perfumania.com order to any one of our Perfumania Retail Locations in the U.S. and Puerto Rico. Please bring your original Order Confirmation that you received when the order was placed.

• How Long Will It Take Before Orders are Processed and Shipped?

  Once payment has been confirmed, most orders are shipped on the following business day except for UPS 2nd Day and UPS Next Day orders received by 12:00 p.m. (EST) on a business day that are shipped on the same day.