What is Pre-order?

Related FAQ

• Can I Get My Orders Delivered At a Specific Time?

  Please coordinate with the courier executive delivering your order to see if this is possible. Delivering at a specific time may not always be an option from courier services due to their schedules.

• I Just Cancelled My Order. When Will I Receive My Refund From You?

  If you’ve selected Cash on Delivery, there’s no amount to be refunded because you haven't paid for your order. For payments made via Credit/Debit Card/Netbanking, you will receive your refund to the source account within 5-7 days from the time you cancel your order.

• Why Can't I Track My Order Even Though It Has Been Shipped?

  Courier services usually take up to 24 hours to activate tracking for an order once it's been shipped. Please check again after the mentioned time.

• Why Am I Unable to Place a Return Request From the App/website?

  Personal use items such as swimwear, innerwear and jewellery, as well as food items can't be returned. Items on "final sale" are also not eligible for returns.

• Can Items Be Returned After the Time Mentioned In the Return Policy?

  All return requests must be received within 15 days of delivery.